Frequently Asked Questions (F.A.Q)
Shipping
We ship all our products worldwide!
All orders are expected to be delivered within 4-8 days of item dispatched.
With the current situation of Covid, the shipping has been delayed with additional 1 weeks.
Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners.
To Provide our best fast and quality service, we mostly use DHL EXPRESS, Aramex, sfExpress for all international Shipment & AUSPOST for all around Australia shipment.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly at and we’ll take you through the process.
All our products are Handmade from Nepal by local artisans.
We have been working with our artist since 1983!
Any question?
If we still haven't answered your question, you can contact us for any kind of inquiries!